Sales Conditions

All products offered on SculPaper Shop are designated by me from 3D models I produce.

The products I sell are custom made and it is possible to have some variations from one product to another, however, all my efforts are available to make the products with the same quality as similar as possible to those available on my online store.

The vast majority of items are made of paper of 160 grams, they are actually on a kit to “do it yourself” DIY, that’s why every final product is UNIQUE.

Measurement and sizes are approximate and may vary for a few millimeters.
If you have any questions about the products offered on the site, do not hesitate to contact me, I’d love to talk with you.

Payment

You can pay on the site with any credit or debit card via PayPal; for this, it is not necessary to have a PayPal account.
If you have problems paying, please contact me directly.

Items will not be sent until payment is confirmed. In the case of non-payment and no response from you within 48 hours after the order placed, the purchase will be canceled automatically.

Shipping

Materials, physical Product are sent by post.

Once the payment confirmed, the sipping will be made within 3 working days maximum.
The delivery time may vary from one country to another. For France consider a period of 2- 3 working days, for the EU count between 4 and 7 days open. For rest of the world count between 7 – 9 days. However, these delays are an indication only; delivery may take more or less time.

Digital file purchase,

Digital  files are available for download immediately after the payment confirmed. The advantage of digital purchase is No delivery, no shipping, so no waiting!

Refunds

Normally I cannot offer refunds if there is a digital purchase, unless the digital file has a problem or the file does not correspond to that described in the article description (almost zero possibility) . If you are not satisfied with your product, please contact me, I promise to do what I can to solve this problem.

You have the right to withdrawal.

If you are not satisfied with your purchase, you can be refund under certain conditions.

The retraction period expires after 7 days from the day you received your parcel (you or a third party)
If you are not happy, or just  you have changed your mind, you can, within that period, contact me for a refund, however you will be responsible for the cost of sending products.
The refund will be once the package received back in the same way or you received it (clean, no wear marks, glue and in good condition)